Marshall Institute (return to home) Marshall Institute - Maintenance Management Consulting & Training
919-834-3722 Contact Marshall Institute: 1-800-637-0120
Home  >  Maintenance Training  >  Public Seminars  >  Maintenance Metrics & Measures    

Measuring Maintenance Performance



Training Facility

Sorry, no classes are currently scheduled for this seminar.
Please contact us for possible upcoming dates or information about bringing this seminar to your facility.
Standard Price: $1,095


Measuring Maintenance Performance Overview

Maintenance is one of your most controllable costs! It was estimated in 1981 that of the over 600 billion dollars per year spent on maintenance, well over one third was wasted. Waste due to poor management of resources . . . poor measurement and control of labor, material, capital! In the year 2000, the estimated maintenance spending increased to $1.2 trillion . . . do the math – how much is being wasted?

Not only that: Maintenance costs are higher than managers realize, because although they think the costs of doing maintenance are high, they don’t often realize the costs of not doing maintenance right are even higher ... perhaps as much as 15 to 40 percent of total product cost (due to the ‘hidden’ costs such as breakdowns, lost production, lost time, late delivery, disorder, poor quality, high rework)!

This 3-day, ‘hands-on’ dynamic workshop devoted to helping you understand how to improve maintenance through more effective measurement of its contribution to the overall mission. A seminar/workshop of practical exercises, techniques, guidelines, and information that will enable you to develop consistent, useful, and relevant measures of performance for maintenance. You must know where you are before you plan on improving! Measure UP—Use the right metrics to drive perfomance improvement.

Special Features

  • A step-by-step program for developing and implementing a maintenance measurement system focused on your operation, emphasizing the contribution of maintenance, rather than the cost.
  • Detailed case studies and examples illustrating the application and value of measuring maintenance effectiveness.
  • An objective approach, providing you the unique opportunity of bringing management, production, and maintenance to a common perspective by attending the program together.
  • Post event E-Learning Lab (See details below)

11 Specific Benefits Gained by Attending This Seminar:

  1. Ten of the most important maintenance ratios and how using them can provide support and respect for the maintenance function
  2. A comprehensive list of over 200 different measures in eight categories from which you could select important maintenance measures for your organization
  3. Why goal setting is vital to improving maintenance performance
  4. How to pick the best measures most appropriate to your operation
  5. Where a majority of time is spent by maintenance personnel and why measuring can dramatically improve maintenance productivity
  6. Why it is vital to move from measuring maintenance costs to maintenance contribution
  7. Know the importance of measures in achieving organizational goals
  8. Be able to link selected measures to the “critical business issues” and the “key results areas” that drive organizational performance
  9. Learn how to build a “matrix” of a few key measures which yields a single figure of merit for knowing whether maintenance performance is going up or down
  10. Know the “highest and best” use of measures in any context
  11. Know the 7 key measures of organizational performance and how to relate them to maintenance

Who Should Attend This Seminar?

You Should attend if you...

  • VP Operations
  • VP Production
  • VP Engineering
  • Maintenance Directors
  • Manufacturing/Production
  • Managers
  • Maintenance
  • Superintendents
  • Maintenance Personnel
  • Production Managers
  • Reliability Managers
  • Continuous Improvement
  • Financial Managers
  • Maintenance Supervisors
  • Plant Industrial Engineers
  • Operations Managers
  • TPM/TPR Coordinators

Measuring Maintenance Performance Seminar Content


Why We Measure

The Maintenance Contribution - Serving the Business Need
The Maintenance Contribution - Serving the Business Need
The Systems Perspective
  • Introduction to Systems a Processes
  • Input-Output Analysis
  • The 7 Key Measures of Organizational Performance
  • Measurement Principles and Guidelines Introduction to Key Maintenance Practices and Measures

Introduction to Key Maintenance Practices and Measures

Key Maintenance Practices and Measures
Managing Resources Productively
Key Practice Areas for Managing Maintenance Resources

Measurement Ratios
Ratio Fundamentals
The Maintenance Ratios Table

Surveys and Audits
Some Measures are More Direct Than Others
Types of Surveys and Audits
Example Surveys/Audits

Benchmarking: The Search for Best Practices

Applying Measures to the Key Resource Categories

Labor Utilization
Materials Management
Equipment UtilizationThe Data Cycle

Data Cycle—Data

Data Cycle—Information
Data Cycle—Analysis
Data Cycle—Action
Data Cycle—Evaluation

Implementing a Measurement Improvement Initiative

The 10-Step Implementation Model
Implementation Principles, Tools and Techniques Implementation Steps

Course Instructors

Dale Blann

Mr. Blann is a Professional Engineer whose 30 year professional career has encompassed a broad range of technical endeavor. He has made significant contributions in the fields of: mechanical engineering, aerospace engineering, energy and environmental engineering, and mechanical systems design. In the early 80's Mr. Blann was associated with the integration of computer software into the industrial work place both here and abroad. For three years he was the Marketing Director for a major software company promoting the...Read More

Hank Bardel

Mr. Bardel is a maintenance consultant whose thirty plus years in the maintenance field includes a broad range of experience from entry-level electrical technician to maintenance supervision and management. Most recently, Hank served as a TPM Coordinator, where he trained and instituted Equipment Improvement Teams and trained approximately 70 shift crews on the 5S process. Mr. Bardel’s work experience includes an eight-year stint in the United States Air Force, where he gained much experience in electronics, general...Read More

Measuring Maintenance Performance Resources

E-Learning Labs

E-Learning Lab

On-site Training

Are you looking for customized training delivered at your facility?

Are you looking for effective group training?

Do you want training specific to your facility, systems and equipment?

If so, our on-ite training is for you. This cost-effective training method also reduces travel and accommodation expenses. Call Glenna today at 1-800-637-0120 to learn how you and benefit and save from on-site training.


Blog Posts

Growing Your Efficient Storeroom
Tue, 30 Jun 2015 17:05:00 GMT
Maintenance & Reliability Management Diploma: Graduation Announcement
Fri, 12 Jun 2015 17:48:00 GMT
Making Our Effective Storeroom Efficient
Fri, 29 May 2015 18:59:00 GMT


TPM Video Series
7 Steps to BEC
Get LinkedIn
Be the Best

Social Media

Find us on Facebook!  Facebook
Find us on Twitter  Twitter
Find us on LinkedIn  LinkedIn
Find us on YouTube  YouTube
Privacy Policy
Copyright Marshall Institute
Home | About Us | Consulting | Maintenance Training | Products | Resources | Blog | Login v.2.9.5 [ 0.48 Sec ] [ 26 Ei ]