Root Cause Analysis (RCA) is a process by which the “root cause” of a failure is determined and subsequently rectified to permanently eliminate the cause, rather than continuing to deal with the symptoms. Although there are many RCA Models, Marshall Institute has standardized RCA around the “DMAIC” model from Six Sigma. By using the DMAIC (Define, Measure, Analyze, Improve, Control) Process, more detail is added to the analysis to create a more comprehensive follow up action plan – detail that is not gathered by less robust RCA processes. This program will walk you through each step of the process using a real case study. This hands-on case study exercise will help you utilize and solidify what you have learned.
This Course Will Help You Answer These Questions
- How do you determine if a situation is a candidate for Root Cause Analysis?
- How do you determine the root cause of the problem?
- Will it cost more resource expenditures to remove the root cause of the problem than it takes to deal with the symptoms?
Look What Root Cause Analysis Has Accomplished for the Following Companies:
- Petroleum Development Organization (Oman) has eliminated a compressor problem costing $1.5M through RCA
- MRC Bearings reduced annual oil consumption by $80,000 through an RCA project
- Harley Davidson eliminated a $21,000 (annually) filter problem and increased equipment uptime by 25%
- Aera Energy, 2-time recipient (2002 & 2004) of the North American Maintenance Excellence (NAME) Award, requires an RCA on all problems over a certain “trigger” value
- Two of Shell’s off-shore assets have eliminated trips (unplanned shutdowns) amounting to a gain of 156,000BOE annually through RCA