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Strategic Maintenance Leadership



Training Facility

  September 26-28, 2017 Kansas City, MO Holiday Inn Aladdin Hotel - (816) 421-8888
  December 19-21, 2017 Raleigh, NC Marshall Institute Training Center - (800) 637-0120
Standard Price: $1,695


Strategic Maintenance Leadership Overview

Strategic Maintenance Leadership is a progressive program designed for the modern entry-level supervisor or manager and the experienced manager who wants to enhance his or her capabilities in contemporary maintenance and leadership. Participants learn how to develop the right strategies and tactics for improvement, and how to marshal the right resources to make it happen.

The main objective of this course is to increase the effectiveness and efficiency of supervisors and managers of maintenance and reliability in order to increase the effectiveness and efficiency of the organization. Take a moment and ask yourself if you have to deal with these challenges:

  • Do you have difficulty winning support for improvement efforts?
  • Do you struggle to justify staffing-current levels or additions?
  • Are you faced with shrinking maintenance budgets in the face of worsening equipment conditions?
  • Have you been searching for the best way to energize your maintenance crafts?
  • Are you new in a supervisory or management position and want to do a great job?
  • Have you been looking for the right metrics to measure and display progress?
  • Are you under the gun by management to improve efficiency and lower costs but unsure of how to approach the daunting task? Where to start? What to do?
If you are facing any of these issues, this is the course for you. Why? Our feedback indicates that many maintenance supervisors and managers do not have a thorough understanding of basic maintenance practices, but even worse, have far less knowledge of leadership practices. From this awareness, Strategic Maintenance Leadership was born to close that gap.

30 Specific Benefits You'll Receive:

  1. Learn a model of maintenance practices-a structure that shows the relationship to Organizational Excellence and improvement processes
  2. Identify and select key metrics for monitoring maintenance performance and results-which ones make the most sense for your strategy and tactics
  3. Assess your own maintenance operation to identify the gaps-what needs help
  4. Learn the Ten Steps of a PM program-how to refine or improve yours
  5. Learn what the best measures for a PM program are
  6. Identify the critical elements for a successful PdM program
  7. Learn what a Proactive Approach really means-and how to make it work
  8. Learn how to measure inventory-how much is too much…or too little
  9. Learn a process to improve your storeroom
  10. Learn to follow a process for planning & scheduling development
  11. Find out what a planner is supposed to do-and not do
  12. Learn to develop a process for craft training development-who needs what
  13. Learn a good process for work flow development-and how to improve yours
  14. Understand the weaknesses of a CMMS program and how to address those issues-make your CMMS more useful
  15. Learn why you need a reliability policy-and what should it say
  16. Assess and rate your own leadership style-the results will surprise you
  17. Learn a fun way to take notes and generate creative ideas
  18. Identify gaps between your approach to leadership and ideal leadership
  19. Learn the key attributes and characteristics of leadership
  20. Understand the difference between management and leadership
  21. Learn to develop a vision and purpose-through practice and critique
  22. Learn to apply a strategic approach to improve the organization
  23. Develop an operational plan to carry through on the vision
  24. Learn to apply the Performance Chain to address performance issues
  25. Learn to develop a monitoring process using audits and metrics
  26. Find out how to use rewards and recognition to reinforce accomplishments
  27. Develop and empower teams-functional and cross-functional
  28. Learn to select the most logical organizational structure to support the mission and vision-what is best for your organization
  29. Develop a Balanced Scorecard to organize strategic and tactical focus
  30. Understand and respond to the Top 12 Motivational Factors affecting employees-what it doesn't include will be a revelation

  • Understand World Class concepts
  • Identify and define the key maintenance practice elements
  • Understand the concepts of Reliability-Centered Maintenance, PM Optimization, and Basic Equipment Care as tools of continuous improvement
  • Provide guidance and insight as to the desired direction for your maintenance organization by establishing a vision and mission and by developing and sustaining a Balanced Scorecard
  • Apply a strategic approach to improve the organization
    • Understand the difference between a manager and a leader and identify gaps between your approach to leadership and ideal leadership qualities
  • Develop an operational plan to carry through on the vision
  • Monitor and measure performance
  • Coach and provide feedback
  • Develop a Balanced Scorecard and strategy map, a Maintenance Department Performance Matrix, and a Personal Improvement Plan

Who Should Attend This Seminar?

Strategic Maintenance Leadership is a well-rounded program oriented toward the contemporary entry-level supervisor or manager, as well as the experienced manager who wants to enhance his or her capabilities in maintenance and leadership-basic knowledge of maintenance or leadership is not a prerequisite.

  • Maintenance Managers
  • Supervisors
  • Operations Managers
  • Maintenance Foremen
  • Engineers

Strategic Maintenance Leadership Seminar Content

Day 1

Welcome and Orientation

  • Introductions
  • Basic Information
  • Review Agenda
  • Learning Objectives
  • What is Leadership?
    • Leadership Model

World Class Concepts

  • Application Exercise—Contribution of Maintenance
  • Application Exercise—Maintenance Maturity Grid

Key Maintenance Practices

  • Work Flow
  • Preventive/Predictive Maintenance
    • Discussion Exercise—Typical Maintenance Job
  • Materials Control



Day 2

Review of Day 1

Improvement Tools

  • Reliability-Centered Maintenance
  • PM Optimization
  • Basic Equipment Care

Visionary Leadership Traits

  • Application Exercise — Current State
  • Application Exercise — Vision & Mission
  • Application Exercise — SWOT Analysis
  • Application Exercise — Strategic Issues

Aligning Leadership Traits

  • Changing the Culture
  • Organizing for Change
  • Reliability Improvement Model



Day 3

Review of Day 2

Empowering Leadership Traits

  • Application Exercise—“What causes BAD Things to Happen to GOOD Projects?”

Monitoring Leadership Traits

  • Metrics
  • Improving Performance

Coaching Leadership Traits

Putting It All Together

  • Application Exercise — Balanced Scorecard
  • Application Exercise — Maintenance Dept Performance Matrix
  • Application Exercise — Personal Improvement Plan



Course Instructors

Dale Blann

Mr. Blann is a Professional Engineer whose 30 year professional career has encompassed a broad range of technical endeavor. He has made significant contributions in the fields of: mechanical engineering, aerospace engineering, energy and environmental engineering, and mechanical systems design. In the early 80's Mr. Blann was associated with the integration of computer software into the industrial work place both here and abroad. For three years he was the Marketing Director for a major software company promoting the...Read More

John Ross

Dr. John Ross is a former Captain in the United States Air Force, and Desert Storm veteran. He is a distinguished graduate from both the Air Force’s Aircraft Maintenance Officers School, and the Squadron Officer’s School. He is a trained and experienced aircraft crash investigator, and a previous commander of an aircraft training detachment...Read More

Strategic Maintenance Leadership Resources

E-Learning Labs

E-Learning Lab

On-site Training

Are you looking for customized training delivered at your facility?

Are you looking for effective group training?

Do you want training specific to your facility, systems and equipment?

If so, our on-ite training is for you. This cost-effective training method also reduces travel and accommodation expenses. Call Glenna today at 1-800-637-0120 to learn how you and benefit and save from on-site training.

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