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Since 1975 — 50+ Years of Excellence
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‹ TPR360
TPR360
Total Performance Reliability
The System
What is TPR360? › The Performance System › The Transformation System › What TPR360 Delivers › How We Work › What Makes TPR360 Different ›
Get Started
Free Self-Assessment › TPR360 Seminar › Implementation Support ›
Not sure where to begin?
Take the free self-assessment to benchmark your operation and see where TPR360 fits.
Start the Assessment
Our Approach
The TPR360 System Total Performance Reliability 360 transforms maintenance and reliability performance Performance Improvement Starts Here Understand current performance and build your roadmap to transformed performance.
High Impact Services
Assessment and Strategy Know where you stand and where to go next. Work Management Planning, scheduling & execution discipline. PM Optimization Right work, right asset, right interval. Storeroom and Inventory Optimization Right part, right quantity, right cost. Operator Equipment Care Front-line ownership of asset health. Process Guide Libraries Workflows, RACI charts, task templates.
Not sure where to start?

A Maintenance & Reliability Assessment gives you a clear picture of where you are and a roadmap for where to go.

Start with an Assessment
Explore Success Stories

A large steel manufacturer identified ~$1M in obsolete inventory across 6,100 SKUs.

Read the Case Study
Education
Public Seminars
TPR360 - A System for Maintenance and Reliability Excellence Our flagship M&R performance system. Planning & Scheduling The core workflow discipline of TPR360 Supervising Maintenance Leadership capability for the frontline. Materials Management Inventory control within the Process pillar. Preventive Maintenance Maximize asset reliability through PM.
Self-Paced
Preventive Maintenance 30-min module — PM strategies and pitfalls. Work Management 25-min module — work-order discipline. Inventory Control 45-min module — MRO storeroom essentials.
Certification
Certified Maintenance Planner CMP - validated planning credential. Certified Maintenance Supervisor CMS - validated supervisory credential.
Diploma
Maintenance & Reliability Management 3 essential modules delivered by Marshall Institute and certified by NC State University
Quick Links
Upcoming Seminars Browse the full public seminar calendar and register near you. Train Your Whole Team Our world class facilitators come to you to train your team at your site Certify Your Whole Team Certify all of your Planners and all of your supervisors through private certifications
Resources
Blog Articles and insights on M&R strategy, processes, and overall performance. eNewsletter Monthly insights and training sent to your inbox.
Success Stories
$1M in Obsolete Inventory Steel manufacturer · ~$1M identified across 6,100 SKUs. From Overextended to Optimized Chemical manufacturer · 45% reduction in PM hours. 5-Day PM Optimization Adhesive tape manufacturer · 57% reduction in planned downtime.
From the Blog

Expert thinking on maintenance strategy, reliability, and workforce development.

Read the Blog
Our Story
History & Approach 50+ years of building M&R capability from the plant floor up. Our Team Senior consultants who have worn the radios and led the turnarounds. Join the Team We're looking for practitioners who believe in the mission.
Work With Us
Request a Proposal Start the conversation — Strategy Alignment is Phase 1 of the Partnership Model. Contact Us Reach our team directly by phone, email, or form. Free Self-Assessment Benchmark your current state against the TPR360 Performance System.
Our Mission

We are dedicated to improving the maintenance and reliability contribution to our clients' organizational performance.

Our Story
Home / About / Our Team
Who We Are

Our Team

Meet the passionate people who support your success.

Our Mission

Marshall Institute is dedicated to improving the maintenance and reliability contribution to our client's organizational performance.

Our Leadership

Leading From Experience.

Thomas J. Furnival, President

Thomas J. Furnival

President

Steve Gowan, Vice President

Steve Gowan

Vice President

Alan Warmack, Director of Service

Alan Warmack

Director of Service

Greg Folts, Partner

Greg Folts

Partner

Our Great Team

The People Behind the Work.

Angie Faucette, Coordination Manager

Angie Faucette

Coordination Manager

Katie Faucette, Accounting

Katie Faucette

Accounting

Jim Green, Senior Consultant

Jim Green

Senior Consultant

Chris Folts, Marketing | Web

Chris Folts

Marketing | Web

Mark Pond, Service Manager

Mark Pond

Service Manager

Eric Roberts, Technical Consultant

Eric Roberts

Technical Consultant

Rick Qualls, Service Manager

Rick Qualls

Service Manager

Vincent Quarles, Business Development

Vincent Quarles

Business Development

Mel Folts, Administration

Mel Folts

Administration

Parker McDonald, Consulting Services

Parker McDonald

Consulting Services

Want to Talk?

Whether you're scoping a transformation or just want to know if we're a fit — we're easy to reach.

Contact Us Request a Proposal