Implementation That Delivers Lasting Reliability
TPR360™: A structured approach to embed maintenance and reliability excellence across your organization
Every organization needs both a clear picture of success and a proven method to achieve it. Our Maintenance & Reliability Operating System outlines the standards, practices, and culture that define world-class reliability. Our Maintenance & Reliability Transformation System provides the structured steps to reach that vision. Together, these systems form the backbone of Marshall Institute’s implementation approach. TPR360™ is our comprehensive model that supports and integrates these systems, ensuring lasting results across people, processes, and performance.
Implementation That Delivers Lasting Reliability
TPR360™: A structured approach to embed maintenance and reliability excellence across your organization
Every organization needs both a clear picture of success and a proven method to achieve it. Our Maintenance & Reliability Operating System outlines the standards, practices, and culture that define world-class reliability. Our Maintenance & Reliability Transformation System provides the structured steps to reach that vision. Together, these systems form the backbone of Marshall Institute’s implementation approach. TPR360™ is our comprehensive model that supports and integrates these systems, ensuring lasting results across people, processes, and performance.
The Two Systems That Drive Reliability…
This is TPR360™
Maintenance & Reliability Operating System
This is the picture of excellence. The Operating System defines the standards, practices, and culture of a high performing maintenance and reliability organization. It outlines the essential elements from work management and preventive maintenance to leadership behaviors and operator care that, when working together, deliver world class results.
And this is what good looks like.
Maintenance & Reliability Transformation System
The Transformation System is the roadmap. It guides your organization step by step from today’s reality to tomorrow’s excellence. Built on Marshall Institute’s proven 8 phase pathway, it provides the structure, coaching, and change management needed to make reliability not just a project but a lasting way of working.
This is how to get there.
Our systems come to life through practical implementation services.
From assessments and preventive maintenance optimization to operator care, work management, and storeroom improvement, each service is designed to move you along the transformation pathway and embed the elements of the operating system.
Maintenance
Assessments
When performance is unclear, improvement efforts can stall. Our assessments uncover the truth about your current systems, culture, and results, then highlight practical opportunities for change. With clear data and a prioritized roadmap, you can move forward with confidence.
Work
Management
Without effective work management, even the best strategies fall short. We implement proven processes that ensure every request, plan, and job is executed with clarity and accountability. The result is a workflow that eliminates waste, improves communication, and maximizes the productivity of your maintenance team.
PM
Optimization
Too often, preventive maintenance programs are overloaded, ineffective, or out of balance. We streamline your PM program so every task adds value, downtime is reduced, and resources are focused where they matter most. The result is a leaner, more reliable system that prevents failures instead of reacting to them.
Storeroom Inventory Optimization
Inefficient storerooms lead to wasted time, excess costs, and frustrated technicians. We help you organize, control, and optimize your MRO inventory so the right part is always available at the right time. This reduces costs, improves reliability, and increases the credibility of your maintenance organization.
Operator
Equipment Care
Frontline operators are the first line of defense against equipment failure, yet many lack the tools and processes to succeed. We build programs that empower your operators to take ownership of equipment health through inspections, care tasks, and rapid response. This creates a culture of shared responsibility for reliability across your team
Process Guide Libraries
When maintenance & MRO processes lack consistency, performance slips and teams waste time reinventing the wheel. Our Process Guide Libraries give you ready-to-use, field-tested templates that codify best practices across work management and materials. With clear, standardized procedures at your fingertips, you skip guesswork, streamline execution, and accelerate your reliability journey.
3 Simple Steps toStart Your Reliability Journey
Step 1: Schedule A Call
Schedule a time to discuss your maintenance goals & challenges.
Step 2: Get a Tailored Plan
We’ll recommend the right implementation services to move you forward.
Step 3: Transform Your Operations
Put the systems in place to achieve lasting reliability.